Eddie

Review of Town & Country BMW

The Service Consultant, Bobby Chan deserves lots o...

The Service Consultant, Bobby Chan deserves lots of credits and compliments as he always assures customers like me with professionalism, product knowledge, patience and honesty. When my 2010 X3 needs an attention, I always bring it back to Bobby Chan of TCBMW. .
I have known Bobby for almost 8 years since the very first time my car needed a maintenance service. No matter whether the job is trivial or major, Bobby always gives me a clear explanation about it before and after so that I have trust in my car to go anywhere far and wide or just around the corner with peace of mind.
I found Bobby Chan is a service consultant of very high integrity. His advice on service needed is trustworthy. Bobby only charges for the necessary jobs needed for the car.
He respects customers and explains details about the problems and jobs with patience in a dummy-proof manner. Bobby Chan also suggests practical ways to maintain my car for a longer service life to help me save money in the long-run. No matter what service or job my car needs, the first name comes to my mind is Bobby Chan.
Thank you, Bobby, you are the best service consultant I have ever met with excellent professional and honest services given. You deserve more than 5 stars out of 5.