4 years ago

Awful experience. The hotel room was dirty and the...

Awful experience. The hotel room was dirty and there actually were holes in the curtains that had been covered up with duct tape. Yes, duct tape! I immediately checked out refusing to stay in such a disgusting room and requested the manager call me. Two days later when no call came, I called for the mgr, I think his name was Maurice, to tell him of my experience and to make sure I wasn't charged for the room. He said he had gone to look at the room, agreed the room was in bad condition and said he had reprimanded the housekeeping mgr for even letting the front desk rent out a room in such horrible condition. He assured me the room charge would be reversed on my credit card. Well 2 months later my credit card has still not been credited back the room fee. This is one Holiday Inn location you do not want to stay at.

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