Worst place I've stayed on my final leg of my Hone...

Worst place I've stayed on my final leg of my Honeymoon. And ghess what, someone from the resort is going to respond to this post and make it seemed liked nothing was that bad. This is our first day here. My wife and I we're checked in ridiculously late because our room wasn't ready, granted we got here early from Moorea. Nevertheless, at least try amd make the guest feel more welcomed. Check and see if we wanted something to drink be more inactive with us. Dont remind is that our room isnt ready. My wife and I, waited for 4 hours and no one even came to ask us or see how we were doing, muchless I'm trying to make a call on my cell phone and I can't. Finally, we get to our room and I'm told to go outside of my room onto the balcony and face the ocean, I'll get reception. Guess what? It still doesn't work. Trying to find my room since we've got here is like trying to find where's Waldo. As a New Yorker, we expected a certain level of service, none of which I've seen yet. New York, it's a tourist haven, so I think I would have an idea as to what a decent level of service should look like, none of which I've experience thus far. A word of advise to any traveler, book elsewhere...I.cant wait to.get back to NY and get outta here. Like I said final leg of our honeymoon, what a disappointment. SMH...