Flavia Rignanese

Review of Chillout Hostel Zagreb

From the reviews it looked like the perfect hostel...

From the reviews it looked like the perfect hostel, but it turned out to be the exact opposite. I booked 3 nights in this structure, private double room with bathroom (note well, room not bed!), Final price 231 .. a high figure for being in a hostel, but wanting to stay in a youthful environment and given that reviews were all positive we let ourselves be convinced. After registration they give us the keys to the room, instead of a double room we discover that we are in a dormitory for 6 with other people inside !! Angry, we ask for the room we paid for, then they move us to a dormitory of 8 (in which, however, it was just me and my sister) explaining that it was a temporary situation for the evening and the following afternoon they would give us back the room for 6 but just for the two of us because they had run out of rooms (we booked almost 1 month in advance!).
Honestly considering the price paid I am very disappointed with this property. I have no problem sleeping in a hostel but it was a delicate situation for my sister. I personally would not go back.
Pros: good heating and central location.