That's horror! I'm supposed to exchange my device,...

That's horror! I'm supposed to exchange my device, so they decided in global support. I'm connected to a super unfriendly woman from surface department, first she lied to me, she said that my compute was bought back more than three years ago, I should find the document and prove it is not. I found the document. Then I call a second time, wait on the line, she picks up, I said that I have the note now and the computer is not yet three years old, she drops off, I call again, third wait and she picks up , hear my voice and put the listener directly !!!! Imagine that! So next time I'll just go for Apple! I did not even imagine that it is even possible in Switzerland !!!