Bruce Hall Review of Benson/Chrsler/jeep
Careful with used cars here, especially if it s a ...
Careful with used cars here, especially if it s a brand they don t sell new. I bought an Audi that after the test drive they agreed to fix several items, including a broken arm rest console. On the drive home it broke again. I asked for and received a 30 day/1000 mile warranty. I waited 3 days for the car to get it s repairs only to wait another 3 hours at pickup for them to replace a battery. Fast forward: less than 500 miles later the brake light malfunctioned and a short while later the check engine light came on. I had already spent $300 on the car getting it checked over by a local Audi specialist (Benson s suggestion), but in addition to the LED brake light the car needed a new thermostat assembly and turbo valve, a total of $1080. After grumbling, questioning, and denying, Benson is sending me a check for $300. So their warranty isn t worth much, is it? I m sure they do fine with car models they know, but if it is a luxury brand, don t trust them. (Did I mention that I paid cash at their asking price? So it wasn t that they lost their nice profit at the sale.)
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