antonio vigliotti

Review of Granite International

Decided to use this company, for a granite vanity ...

Decided to use this company, for a granite vanity in our bathroom. This was suppose to be a Christmas gift for my wife. Dismissive company, promised install, gave date, took money, and never delivered on their word. Would not use them, or recommend to anyone.

After speaking with the office, and the installer, i described what we needed, and they came up with a price. I felt the price was more than fair, and put a down payment/deposit down. A week later, I also had to sign some forms, not a big deal.

The install date comes, no one shows or calls. I call, no answer, no return call.

Next day, i get a call, no apology, and they schedule to come and pick up the granite, to fabricate.

After weeks, i decide to call, and there must have been miscommunication some where internally, they decide they will no longer be able to do the install, it will not meet their standards.

The main project was a piece granite that was already cut and polished, it literally needed two holes for sinks and install.

Again, the reason i am leaving this review is simple. Long process, failed promises, failed their own time tables, no apology, no customer service.
Wasted a Christmas gift, and so much time. 2 months total, for a no and return of granite.