Dan Hosh

Review of Appliance Canada

Bought a fridge, stove, dishwasher, washer and dry...

Bought a fridge, stove, dishwasher, washer and dryer from Appliance Canada. Shawn, the sales rep, was amazing to deal with. Upon delivery, our fridge was malfunctioning and kept beeping every 30 seconds.
I talked to 5 different customer service reps from Appliance Canada on the phone, and every single one of them, in some round-about way, said that it was our problem and we would have to deal with LG directly. Some of them were instantly dismissive and rude. Emails to head office went unanswered. Eventually, LG came to fix the fridge after 3 weeks.

I would never buy anything else from Appliance Canada. What an awful customer experience. They will not stand behind their products. If they sell you a defective product, it is your problem to deal with the manufacturer. Don t waste your money here.