Devin

Review of TOYOTA CARLSBAD

Our car shopping experience had been textbook stan...

Our car shopping experience had been textbook standard -- pushy salesmen, overwhelming price tags and underwhelming selections. We were convinced we were going to have to settle for something that didn't meet our needs after searching what felt like the entirety of Southern California. Then we met Moe at Carlsbad Toyota. We had been searching for a pre-owned Prius, and came to find their selection was second to none. Despite having seen cars very close to what we wanted, we had been hesitant to pull the trigger because something didn't feel right -- usually an overly pushy salesman trying to talk us out of our budget and into an entirely unwanted model of car. It is not often you are able to use the words honest, caring, and truly personable to describe a car salesman, but after meeting Moe our perceptions are forever changed. From the start he was attentive, but not pushy. Informative, but not overwhelming. Helpful, but not desperate. We had found a car on the lot that we felt was right for us, and the fact that Moe was our salesman sealed the deal. He was honest, transparent, and thoroughly listened to our needs. He fought for the best price for us, and I can truly say we drove away feeling like we had gotten the absolute best deal possible. After months of searching, everything finally felt right, and even the monotonous parts (paperwork, signing, typically awkward moments during filing, etc) were an absolute breeze. We felt cared for and respected the entire experience, and that is 100% owed to Moe. I will, if given the opportunity, give all my business to Moe moving forward. I will refer any business I can to Moe. Yes -- the car was a fantastic deal, it was certified preowned, the warranties this dealership offers are unmatched, but we easily could have walked away (as we had before) had it been for a poor impression from a salesman. Moe truly made the sale and sent us driving away with smiles and a restored faith in the industry. Thank you for employing such a model employee and human being. If you are looking for a new or used car, Moe is your guy. Trust me.