Extremely poor hotel with average staff. Overprice...

Extremely poor hotel with average staff. Overpriced room of miniscule size with bare amenities. Construction located at virtually every corner of the hotel (good that they are updating, bad that they still charge a premium for well below standard level hotels in a similar bracket). The fact that they advertised a pool and there was none to be found on campus due to renovations is not right. When they notify you after booking that the pool is out of service and an adjacent hotel is offering their pool to this hotels guest is barely acceptable but when they no longer allow you to use the other pool upon check-in... well that defeats the sole redeeming quality for this well below average sub par establishment. If I was able to give it a zero I would. The management would not budge even though I told the CSR Loveleen and the Manager Robert about my extreme disappointment with the status of the hotel and especially the lack of a pool and that I wanted to leave and cancel my visit. This is simply false advertising and they should be held accountable for their deception. If I booked a hotel and paid full price for all advertised amenities, then provide them or clearly state that it is not available. If you say it's available and it's not, then let the patron cancel and leave in peace and not upset and disgruntled.

Central location, yes.
Nice and updated, no.
Friendly staff, so so... they are following orders but there has to be accountability for the appearance and lack of amenities available as well as the false advertising.
Cost, extremely overpriced in comparison to other much better appointed competing hotels and I'm sure some motels.

Very disappointed with this franchise and I will update this review pending the outcome of the cancellation of the booking as well as the charges that occur as a result of such. Stay tuned...