Tonight i rang at 5.25pm in desperate need of help...

Tonight i rang at 5.25pm in desperate need of help with a problem with my Outback. I was put on to Luke, and i need to say how fantastic luke was! I was 40mins from home with no break lights. Luke took the time to go through it all with me, problem/ reason why and spoke me through how to fix, luke was patient and he didn't seem rushed to get me off the phone.
Thank you again! Your customer skills are beyond amazing! (compared to other Subaru dealerships ive experienced in the past) :)