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BECKY LYONS
Review of Vivid Seats

4 years ago

I give a 1 star because this app will not allow a ...

I give a 1 star because this app will not allow a lower score! READ the reviews from other people that have horror stories also.Sure wish I'd taken the time to read them. I attempted to buy tickets, picked out the seats I wanted,reviewed the price and signed my initials saying I agreed to price.The screen blacked out and when it reappeared the charge was over 600.00. That was NOT the amount I initialed or agreed to pay. I attempted to contact the offices of vivid seats...impossible to talk to human. I emailed etc.I attempted to stop payment via the credit card I used.Vivid seats offered to sell my tickets...they already have my money and the site says these tickets will arrive 24 hours before the event. How can you sell something you don't have? My husband checked 1 of the 2 addresses listed as offices for vivid seats. One does not exist.I have filed a complaint with the FBI and the Attn. General.So buyer beware.This has been a nightmare....oh and the event is in Oct 2019.This nightmare began Feb 1,2019.

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