So far it has been a nightmare. I placed my order ...

So far it has been a nightmare. I placed my order for loupes one month and over two weeks ago and I still don't have them. The thing is my loupes arrived first time with a "nice" quality check list in a same time being completely unusable. They simply weren't properly converged(collamated) even those a piece of paper was stating that my loupes are made to all the specifications. At first lady at Tech Support was trying to convince that it is a binocular vision and it is should be that way( ( i was seeing to circles that barely intersected each other). I sent it back, they promises to fix it in 10 business and they didn't. Now they even dare to say the shipping will take from 5-7 day. Don't buy from them. They are too busy selling stuff but don't care what's going on after. By the way the customer service is very aggressive on a phone and not helpful at all.