The professionalism in this Chase bank is deplorab...

The professionalism in this Chase bank is deplorable. I've been a chase member for years and I've always had excellent service until I came to this location. I came in to see if I can exchange my money because they were stain with red ink. The bills were perfectly fine with no missing pieces and serial numbers perfectly visible. It was a crisp $100 (beside the red ink). The bank teller told me I have to send this into the government. When I ask her where, she rudely responded "Google it" and I responded "do you mean the federal reserve bank?" And she said "oh yes." As if I was an inconvenience. I am not sure how stain bill exchange works but at least give proper instructiona for types of situations. Do not just brush off customers. This will indeed impact my future banking investment with Chase.