Sean Saulsbury Review of JC Resorts/Surf & Sand Resort
Initial impression was very positive. Very friendl...
Initial impression was very positive. Very friendly and professional service. However, the restaurant was okay but they served a 2017 wine when the menu said 2016 vintage. Didn t realize this until we had a glass and a half, and they only discounted $25 off the $100 bottle. Never would have bought it had I expected 2017 vintage. The discount is not nothing but it as the most expensive item on my ticket, it kind of ruined the experience. I ve had $25-$30 bottles of wine better than this.
Rooms are nice; you re paying for location. I get that. But the pillows as super hard and huge. I asked for their softest and fluffiest pillow and they sent up two pillows exactly the same as before. Hard and bulky. After calling again, I waited for 40+ minutes. Never heard from them, so at midnight at this point I asked them to cancel the request and got a towel out of my car to use to sleep on. Went to the front desk and the guy wasn t very helpful and said they probably won t find me a pillow. Given the price to sleep here, this is unacceptable.
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