Piri N

Review of Enfield Council

I only gave one star because there is no option to...

I only gave one star because there is no option to give no starts. I can see many people had the same issue with them. Online or through the automated services-registering for council tax is a disaster. To get someone on the phone is very difficult. I man told me that I can ONLY do this online. I do know it is not true as I have just managed to sort it out on the phone. It is very sad that the workers there do not know the difference between encouraging people to do something online or that would be the only choice. When I asked what his name was as I wanted to make a complaint he simply put the phone down on me.... Very very unprofessional and they get paid for this on our tax money. Very very upsetting