I ordered a bat and an accessory online. Bat came ...

I ordered a bat and an accessory online. Bat came in time, but accessory was missing. To rectify situation, I emailed SPC and after about a week of no response I left a nasty 1 star review (which I'm now editing). About two or three weeks after my review, I received the accessory in the mail. I'm now editing and revising my initial 1 star review to provide SPC with three stars. The bat came on time, and at great price and the accessory eventually made it - but only after having to poke and prod them some! Overall, I'd order from here again - but with caution.