Aurelio del Pino Beitia

Review of Club Rannaalhi

We stayed in the hotel for 5 nights during our hon...

We stayed in the hotel for 5 nights during our honeymoon. The shuttle from the airport to the hotel was excellent. The island is incredible and you can enjoy beaches, cristalines sea and lot of water activities. The buffet and the bar are correct, better to order beer, soft drinks and cocktails as premium drinks are not in the all inclusive. Good variety of food and drinks but maybe they could extend the time as every meal was limited to a two-hour period. You are assigned to a table and a waiter for the entire stay. The facilities are correct as some of them are maybe too old and need renewal. They clean the room twice a day, which is much appreciated. Souvenir shop and activities are a bit expensive. The hotel extended the all inclusive from our check out to the departure to the airport, which was also a good point to be taken into consideration. However, we experienced some issues that were not resolved according to the category of the resort:
- Upon our arrival, we were waiting in the reception for approximately 3 hours until we could enter our room. The logistics might be improved in this aspect.
- Our flush went broken, and we called twice to request repair. This occurred at noon and the janitor came to fix the flush at 11 pm when we were about to sleep.
- As a suggestion, the staff from the reception needs to extend their resources in some situations, as they could not provide adequate solutions to general queries (e. G. We asked for shampoo and they were not able to give us a sample).