H

Haley

3 years ago

WARNING: Take your business elsewhere. Not only is...

WARNING: Take your business elsewhere. Not only is my NP always condescending, but the office will do everything in their power to avoid problems.

I was shamed for not wanting STD testing, and Dr. Kratzert pushes it on me multiple times until I say yes, claiming it is super quick and easy. She does not tell me, however, that there is a chance the test will not be covered by my insurance and I am billed $150 for the test. I have called the office THREE SEPARATE TIMES trying to file a complaint and have repeatedly been told the office manager will call me back, however no one has ever called me back. This office is highly unprofessional and Dr. Kratzert needs to respect her patients wishes without pressure/be upfront about potential costs.

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