Elena Savvateeva

Review of Supa Print Bali

1st time when they changed about 30% of order due ...

1st time when they changed about 30% of order due to bad cutting, they asked me to find another supplier for next time)) they accepted that was their fault but (quote): we lost money on paper with your order, yes, that was our fault, but we have only 2% customers like you, others don t check and we don t need to change, they take bad production share on their account ...
Please, dear other customers , be conscious and socially responsible )) it will help all of us to get better quality in Bali one day...
If you wish, better make real donations but don t support bad quality job!

5 months later I just wanted to print on 100*100sm sheet many pics, there was 1sheet in invoice, 1 sheet in order, manager didn t precise anything... and decided to cut because I didn t ask NOT to cut)))) but I didn t ask to cut either... I needed 1 sheet - exactly as I ordered.
Service manager didn t solve the issue and insisted that customers should forecast possible mistakes and be proactive framing the needs...
Must admit my forecasting skills are still below their talents)) So, I will definitely search for another solution.

Good luck to everybody