Kalala Tuitele

Review of Convergent Outsourcing

Convergent outsourcing collection agency is by far...

Convergent outsourcing collection agency is by far the worst agency I have ever seen. I settled my debt with them two months ago. I requested a payoff letter from them after I paid my debt. They told me I had to wait for seven business days. So I waited and when I did called back they told me I would have to wait for another seven business days because whoever I spoke to didn't leave a note that I requested a payoff letter. It is now December and I still didn't receive my payoff letter. I even went to their corporate office and these people still gave me the same answer. The manager had the nerve to lie talking about she was going to send it the same day. Anne Dean is her name she is a liar just like all the people who works for convergent outsourcing. They are quick to take people's money and bother them for unpaid debt. But they can't uphold their end. And let me tell you about the rude assholes who answers the phone. They will keep transferring you to different people when they can't give you what your asking for. All I have to say is that this company is a fake. Don't ever give them your money because they will not help you after you've given them what they want.