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Suburban Mama

3 years ago

If you are considering moving into a community wit...

If you are considering moving into a community with a HOA managed by this company, run!!! We've been in our home 3 and a half years now, and this company is the worst. We live beside a common area that they are supposed to maintain and don't. We had 3-ft+ weeds for much of the year. When I called, the company gave me an e-mail address to contact the manager. I sent three e-mails and received no reply. The snow removal is a joke. They don't plow at all unless it is a major snowstorm and then, they only come out after it is over. They moved the mailboxes three times and changed locks. It is our responsibility to keep going to the post office for a new set of keys. They routinely send threatening letters to the residents, which advise of fees and penalties for not following specific rules. We have received almost a dozen of these letters within the past 3 months regarding garage can placement, keeping the garage door down, parking issues, and advising us to write down license plate numbers of cars going too fast in the community. Yes, they told us to write down license plate numbers and then call the police. Our HOA fees increase every year. I am not certain where the money is going. Landscaping is not kept up. Trash is all over the playground. They have said the HOA does not have enough money to maintain the community. Prior to having the house built, we read the very lengthy HOA rule book and signed it! We have complied with the rules. At first, we thought that would mean that all the properties would be kept up to a certain standard. However, that's not the case. Our neighbors have been growing tomato plants in their front yard throughout the entire time we have lived here. It looks awful. It's as if the HOA picks and chooses what rules they will enforce, and the amount of letters we receive from them feels like harassment. After three years of this, I felt the need to leave a review. I do not recommend them.

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