Jr K

Review of Vacation

I have to give a Mixed review of Villamare for thi...

I have to give a Mixed review of Villamare for this stay. On the plus side the unit is exactly as described in the heart of Palmetto Dunes resort, the center of Hilton Head island. It is just as the pictures show and is nicely appointed and we'll equipped. However I feel the rental agency The vacation company, dropped the ball with this rental. They failed to let me know all the construction and maintenance going on at the property. The pool deck was closed during the week as they were doing construction repairs around the pool. There was also painting and building repairs on going so stairwells were closed and scaffolding was up around the resort. The blowers and heavy machinery started up at 8 am every morning, at times so loud you couldn't sit on the Lanai and hold a conversation. They provide a code for the electronic door lock which is a nice feature so you don't need keys but come checkout time they lock you out. In my case the lockout took place an hour before checkout time as I was packing the car, forcing me to scramble to contact them to get access back into the unit. Villamare advertised a nice fitness center with indoor pool, hot tub and sauna but it's only open 8-5, so you have to choose between the fitness center or being outside during the nice parts of the day With all the places available to stay in Hilton Head this time of year I was disappointed with my stay, primarily because of the vacation rental agency.