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Lisa D

4 years ago

By far my best experience of any Fiat auto repair ...

By far my best experience of any Fiat auto repair shop in CA. I took my Fiat 500C in for an oil leak that was not resolved at another dealership in Northern CA where I originally purchased it as a used car. As I waited in line, I met another Fiat owner who raved about his experiences here. He told me he won't go anywhere else & now I understand why. I was greeted with a smile & a handshake by the service manager Eder. He immediately detected a broken steering column & told me it could have come apart at any time while driving but not to worry, he would take care of it. The oil leak required extensive work so it was in the shop for an extended period but Eder set me up with a nice loaner car & expressed safety first. He was respectful, honest, responsive & very knowledgeable about my car & my extended warranty package. He saved me a bundle! The entire staff was very pleasant & their sophisticated equipment especially for diagnostic testing is incomparable. Eder ensured I received outstanding customer service. I would highly recommend anyone with a Fiat or any used car actually to bring it here. Service doesn't get any better than this. Thank you Eder, your professionalism is unmatched!

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