R. Legutki

Review of Knauz Automotive

I had an unpleasant experience at the Audi Exchang...

I had an unpleasant experience at the Audi Exchange in Highland Park with two salesmen who seemed uninterested in selling a car to me even though I was a repeat customer there. Consequently, I turned my attention to BMW, built a 430i online and headed off to Knauz. I was fortunate enough to be greeted by Marek who helped me to refine my online build, evaluated my Audi trade-in and ran the numbers. He then offered me a deal that I couldn t refuse. My feeling is that the Audi dealer wanted to sell whatever was in stock and ordering a built to order car was all but out of the question. Marek had a much different approach. Although Knauz did not have the exact car I wanted in stock, he never suggested that I might like something similar that was on the floor. Without hesitation, he wrote the build order, I gave him a small deposit and, just like that, my 430i was in the works. It s expected to arrive sometime in February and my family and I are very excited. Thank you Marek, thank you Knauz.