Jacob my technician was very knowledgeable, person...

Jacob my technician was very knowledgeable, personable, thorough and efficient. He is a gem and the company should acknowledge the level of customer service he brings to the job, it s one thing to come in and just do the bare minimum. It s another to actively listen to your customers, let them show you there recent home good purchases while they do their job and make the customer feel valued and important.