I continue to be angry that we ever worked with Ge...

I continue to be angry that we ever worked with Genz-Ryan. We had them fix some plumbing issues, and install a toilet and water filtration system. Our toilet stack was cracked and leaking so we were in a hurry to get that remedied and didn't shop around and were naive to whole the process. They just picked our toilet without discussing any options. I would not have picked this style toilet now that I've looked around. They couldn't provide any info on the products or the companies they got them from because of the contracts they had. We have since had work done from other companies and they are upfront about everything and when we told them about this experience they were shocked. We don't know anything about our filtration system because it isn't branded and they couldn't provide us with anything at the time. Recently our power went out and re-set the filtration system so we need to adjust the timer and it would cost $99 for them to come out and do something that will take 1 minute because I've seen them do it before. They refused to offer help over the phone even when we're in the middle of a pandemic. The filtration system is supposed to last a lifetime and it's just going to continue to remind me of how much I regret ever working with Genz-Ryan. I would never recommend them to anyone.