Taylor Malam

Review of City Utilities of Springfield

The customer service here is spectacular. I have c...

The customer service here is spectacular. I have called many times unable to pay my bill (due to different financial/personal reasons) and each time the representatives were understanding and kind. This is probably the only bill I can call and make arrangements for if I need to. I also love the option to pay my bill using one of the kiosks outside. It's very simple and I can get a receipt right then and there.