It has great potential, but patrons sometimes are ...

It has great potential, but patrons sometimes are incredibly noisy and staff doesn't seem to put any limit. If you need a quiet place to work or study you had better try another library: people sitting next to you might be answering phone calls, teenagers will chat and laugh loudly all the time. You will not find refuge in the "quiet study room" upstairs either, because it's not acoustically insulated and some of the readers might be listening to some terrible music track on their earphones.