I've been here many times, and most of the time th...

I've been here many times, and most of the time they would do a good service.
Until one day I came to inquiry on motorcycle rules, etc. which I think VicRoad needs to educate their staffs on.
I understand that they outsourced this part to private, however, VicRoad is still the one that provide all of the licenses and rules.
Unfortunately the staff's knowledge on this is very poor.