Didn't get suite we confirmed, the front desk acte...

Didn't get suite we confirmed, the front desk acted like I was a "problem" because I said "6 people cant fit in a double standard room, we reserved the biggest suite you had" she rolled her eyes and the Manager seemed helpful, offered a meal for free and they charged us $300 for it!!!!
THEN the refrigerator we ordered had mold COVERING it with week old food everywhere.
I've called, emailed, send facebook messages, everything.... they wont respond. WORST HOTEL EXPERIENCE EVER!