mike m

Review of Crowne Plaza New Orleans

I bought a Groupon to stay in the hotel about 4 hr...

I bought a Groupon to stay in the hotel about 4 hrs before I checked in. The hotel had no record of it and they were completely unwilling to call Groupon and said the hotel was fully booked. After being in the lobby over 30 min I finally worked it out with Groupon and got my room. They took a cc for damage deposit and wouldn't you know the pukes took $132 from my cc. Never contacted me about any issue just took $ out. The room was left completely the same as when I arrived minus one unmade bed. Hotel is nice but these losers tried to take advantage of me. I immediately disputed the charges and got my $ back