ionela Mihai

Review of Hoffman Audi

worst experience ever, , we inquire for an audi q7...

worst experience ever, , we inquire for an audi q7 2007 and they call us back, we went to see the car on the same day, (wednesday), we did all the paper work, we ask them to fix some scratches, and bumper which was damaged,...we spoke with Stacey Violete. Before we left she said she will cal us back on Friday to let us know if we were approved by the bank or not. Friday came and go with no call from her, i call them back on that afternoon, leave messages to call me back, (but nothing) i call them again on Saturday with no answer .Monday at noon i called again this time at 1 877..number...somebody put me truth the dealer direct number, somebody put me on hold when i asked to talk with Stacey, i wait for minutes, but instead to answer back to me they hang off the phone. Anyway to make the long story short i finally get in touch with the sales manager.He told me i was not approved by any bank, and when i asked him way was that hard to call me to let me know..his answer was....well i really dont like to tell people they are not approved////really...this is your job mister...to call beack with an answer....lmao.....worst experience.....i will never go back to them.....