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The worst Hilton I've stayed at in over 30 years o...

The worst Hilton I've stayed at in over 30 years of business travel. Check in was slow and the agent confused about how to use the system. The room was horrendous. The mattress was a board, and no amount of requesting a pad or new mattress had any effect on the staff "it's just the way it is". The mini fridge didn't work, and they 'have no spares' when asked for a working one. The TV had 4 working channels, no pay TV, channel guide, etc.. The maintenance man said the systems didn't work and there was nothing he could do. Aircon was either the Sahara or North pole, nothing in the middle and only the maintenance man could change it. The sink ran HOT (ever tried brushing your teeth with hot water?) regardless of which way the faucet was turned and there was a light hanging from the ceiling that took two days to fix. Staff just didn't care about fixing anything or guest service. Won't be back to this hotel again and strongly recommend you find another hotel nearby.

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