Bad experience! STRONGLY NOT RECOMMENDED. My overs...

Bad experience! STRONGLY NOT RECOMMENDED. My oversized parcel, shipped on April 8, which I had been assured would arrive in a couple of days, is practically as if it vanished from the moment it is delivered to the SDA branch in Rome 1. The tracking says that after a long series of "delivery and processing", due to the recipient's refusal, has been sent back to the sender. FALSE! Too bad I never received anything, consequently I could never refuse it. Nobody ever came to my house. There are no phone numbers that allow you to talk to someone and this is very serious. In addition, in one of the many emails sent, I was told that the package is damaged and therefore, I wonder, if so, what happens to it? It is not delivered, does not return to the sender, is it waiting to be "repaired" or ends up directly in landfills? In short, false, different, contradictory news. There is no way in 2020 to understand what happened to a very large package. It is an absurd and serious thing at the same time that denotes a lack of seriousness and reliability. If you need to send something, use valid companies. I made a mistake. Every man for himself.