Danny Chen

Review of Chase Bank

My family took a mortgage out from this branch ove...

My family took a mortgage out from this branch over a year ago. Very unprofessional, would not even bother coming here.

They ran hard credit checks on us without any confirmation. I would stray away from especially Billy Mui.

After several conversations it was our understanding that with my background I would not be able to apply for the loan using my income and my family would have to take it without me.

Not only were they unapologetic, they had instead accused me of trying to get him fired and rebuttal with it will go away in 2 years by itself anyway... in addition, he also had the audacity to call my father and say rude things about me in chinese and that I am only trying to get him fired.

You ran a hard credit check on me knowing full well that my income is not going to be used to obtain the loan.... without my permission. Am I not the victim?

After several back and forth emails and phone calls and trying to reach corporate; I have still no luck getting this hard check removed.