1 STAR rating is an exaggeration!

1 STAR rating is an exaggeration!
I called to get information regarding pricing for a repair to a snow blower, that required an Auger Clutch Cable replaced, as soon as I told him I already had purchased the part, he replied that he wasn't interested in just just making $10.00 to install my part, HE THEN ABRUPTLY HANGED UP THE PHONE ON ME
I guess they are not interested in just charging for honest labour work, without trying to mark-up the parts.
If I ever need repairs, with or without the parts, I know where not to go!!!