nick thomas

Review of Timberline Campground

WARNING do not rent anything (campers, trailers, c...

WARNING do not rent anything (campers, trailers, cabin, etc) because they will send some halfwit old lady out to check your camper after you check out and then steal your deposit!!!! Love the campground, it is very nice and some of the employees are very nice as well but overall will not stay here ever again! Everything went smooth until checkout time when they sent an older lady to check our 2 rental camper after we had removed our stuff. Upon her return to the front office I heard her in the office talking to the clerk that was responsible for giving my deposit back telling him that we destroyed the places which was absolutely untrue. In fact we left them cleaner than we found them! When asked what we destroyed they said we had been smoking in the cabin (not true), we destroyed the lock on the front door (not true) and that we burnt the wall by the stove (not true)! None of these issues were from us. We then went over to the camper with the manager to show us the things that were supposedly destroyed (he had not seen them yet himself)! There was a small existing burn mark on the wall in the trailer next to the stove which was very small and the manager agreed there was no smoke smell! The Lock that she said was destroyed was not destroyed but just needed fixed (regular maintenance)! The manager told me he would meet me back up at the office. I was under the impression he would be returning my deposit after seeing that nothing was from us! He then proceeded to tell me that he had to take his employees side and could not give me my deposit back because she is a professional maid and knows what she's doing!?!?! I am not so upset about the fact that I am out of $50 but the fact that we enjoy the campground and would love to enjoy coming back but do not want to be stuck into the scam where they steal my deposit every time because of a careless or negligent housekeeper that didn't see something from The previous renters which I Also I forgot to mention that the campers/trailers that we rented are usually booked out and rented by their very own staff at the campground, coincidence?? I think not