Well, I understand why this place has the reviews ...

Well, I understand why this place has the reviews it has. My company, Clifford B Finkle Jr has chosen this company to be its healthcare company. They decided to take our health and welfare money out of our checks, the check before Christmas. Surprised everyone, no notice. When contacted, they said this group must have never sent out the packets. All the information we need is in the packets, that we've never received. Bang up way to start!!! Excellent customer service??? Where's my packet????