S

Sai The Writer
Review of SouthwestRe

3 years ago

Edit, reply to owner:

Edit, reply to owner:

I thought I might wait to respond to this until after I received an answer, but despite it saying it would only take upto 15 business days, it is at day 17. I am afraid to give up my information due to the possibility of revenge for a bad review. What guarantees me that this will not happen?

My car was totalled in November. They sent me a gap list and I immediately responded with the requested information to hear that I would need to wait 15 -business- days JUST to get my file looked at. I forgot one thing, and they took far longer than 15 business days just to tell me that. I sent in the requested information and was told AGAIN that it could take upto 15 business days to review this. I called twice to infer if there was anything I could get that I could show to the new car place, so I could at least have a car. I got told slightly politely not to call back. Worst company ever and if this takes longer I will be lawyering up.

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