As a healthcare professional working in a physicia...

As a healthcare professional working in a physician's office I spend a great deal of valuable time processing prior authorizations for prescriptions. Most of the insurance companies are now using Electronic PA formats. NOT BENECARD!!!! I am now on the phone holding for over 30 minutes to request a FAX FORM that could take up to 24 hours to receive Marked URGENT MIND YOU.. Then will take up to 72 hour for them to process. THIS IS A RIDICULOUS WASTE OF TIME!!!!!