Sarah Louise Smith Review of Maguire Automotive
I had been scouring dealership websites for about ...
I had been scouring dealership websites for about two months for a used Subaru Impreza. After hearing about my mother and sister's experience buying vehicles from Maguire, I knew that I really wanted to buy my next vehicle from them. I took a chance on an hour long drive over and was so excited to see an Impreza that was not yet listed for sale.
Michael Corgnell approached us and engaged us in friendly conversation and made it clear that he would only show me vehicles that matched what I was looking for and what I felt was within my budget. At no time did Mike ever push me or make me feel like I should upgrade to something that wasn't within my means or to something that wasn't what I had my mind set on already. He was casual and friendly and incredibly thorough on the test drive; he was sure to point out all the benefits and features of the car.
When we returned to Maguire from the test drive, I knew right away this was the car and he quickly arranged to have everything in order and said I could drive the car home in two hours!
When we returned and the details about extended warranty, etc. needed to be hashed out, I felt that Mike was explicitly honest, considerate, and thorough through every step of the paperwork process. Again, at no time did I feel like he was pressuring me into something I did not want.
I felt incredibly comfortable at Maguire and I feel that Mike went out of his way to truly establish a good rapport with me. In fact I was so comfortable talking with him that I felt like I had known him a long time. I should also mention that he politely offered me ice cream, water, coffee, etc. multiple times throughout the sale. I declined each time, but he continued to politely offer me these refreshments. It eventually became our running joke and I made a promise to stop on another [hotter] day for ice cream.
While I have not yet had an opportunity to have my Impreza serviced by Maguire, I have still been telling all who ask me where I got it about the outstanding customer service I received at Maguire. Without a doubt, we will return to Maguire for future purchases. Thank you, Mike - I'm so happy with my little car!

Comments: