On September 20 in the evening, at about 21:30, we...

On September 20 in the evening, at about 21:30, we went to Ramstore at the Mega Center on Rozybakieva for groceries. Left packages with purchases for a large amount in a storage box. An hour later they came to pick up the bag, and the box is empty. The package was not in the box. The security service and security guards, waving their arms, said that they were not responsible for the safety of things left in storage boxes. I had to call the police. Fortunately, nothing happened, because the person who took our package came with an apology to the closure of the store. The bottom line is that the administration does not bear any responsibility. In addition, they were still indignant that we had raised the confusion in vain. And the fact that ONE KEY CAN OPEN ALL BOXES from their side was zero reaction! So do not leave things in storage boxes at Ramstore Mega 1 by Rozybakiev! The administration did not even consider it necessary to apologize in this case and on their part there was complete indifference to what was happening.