Horrible service- my Q3 was towed to their service...

Horrible service- my Q3 was towed to their service department, Corey called me the next day and said it was ready (8+ inches of snow on this particular day), and when I arrived my battery was dead and there was no gas in my car?? Asked the Sales Manager if he had jumper cables to which he replied "no, I do not have access to the service department area". This incident was not long after my boyfriend had his A4 worked on by their service team, with instructions to winterize his car, picked it up and $2,600 later NO NEW TIRES?! They are fake nice, tell you what you want to hear, and deliver below par service. I will NEVER be back. If you could rate 0 stars they would have received that from me.