This hotel was wonderful for location, close to th...

This hotel was wonderful for location, close to the M1 and the best Boulangerie in town, and a couple of the staff members really went above and beyond for us.
I am incredibly angry about my laundry however. I handed in a dress to be dry cleaned 3 days before we were moving on to our next place and was told it would be ready in time. When it came time to leave they didn't have it back yet and asked to ship it to our home in Canada. Thank god I asked they ship it to our next location instead because they wound up charging ME for the shipping for their mistake! I was assured it would be ready, the information says next day service, and they were the ones who didn't hold up their end. I don't even want to imagine how expensive that would have been for me if I'd agreed to have it shipped home. I loved everything else for the most part, but this alone will make me think twice before staying with BW again.