I can not speak more highly of Dylan Flatt, Servic...

I can not speak more highly of Dylan Flatt, Service Advisor, for his professionalism and can-do attitude. On the week of October 21st, I noticed a situation where my driver side door has become mis-aligned and would catch on the front driver side panel. My concern was that eventually, the door would catch the panel and would cause it to eventually pop off. I brought it to this dealership for it to be reviewed. Dylan serviced me, and was not able to identify what caused the situation. However, instead of claiming no knowledge, and suggest that I look elsewhere for a resolution, he took it upon himself to rectify the situation. Not only did take the time to re-align the door, even though I arrived unannounced and without an appointment, he also applied touch-up paint to the affected area. At the end, not only did Dylan solve the problem, the paint he applied made it appear that there was never an issue to begin with. Many hats off to Dylan for his exceptional customer service, and for management of this dealership allowing the flexibility for a busy employee to fix a problem that sprung up unannounced.