I worked with Willis after I contacted them throug...

I worked with Willis after I contacted them through an online listing for one of their vehicles. Their virtual assistant confirmed my contact information within a few minutes, and I had an appointment set within two hours of them opening up.

I met with Blake Warlop and he was fantastic to work with. He answered my questions, gave me time to consider my options and wasn t pushy. The Willis dealership is a fairly standard setup and since I was trading in another vehicle and financing, there were a couple hand-offs between people. Blake guided me through the process and checked in regularly.

Jamie handled the financing piece and was friendly and personal in his approach.

Overall, the entire experience took about three hours of my morning, but I ended up with the vehicle I wanted, the options I needed, and an overall pleasant experience.

The Willis campus is fairly large and has several buildings. There was some signage, but it was a little confusing knowing which building to go in when I arrived.

Pros:
-Friendly people
-Plenty of options
-Good financing options

Cons:
-Confusing building and limited signage
-Traditional approach of let me check with my sales manager