Midhun Monachan

Review of DHL Express Canada

This is the worst experience I ever had with a del...

This is the worst experience I ever had with a delivery company in all my life. My package reached them a week ago and they still don't care to deliver the package. For those who are keen to know what they did to me, here is what happened.
Dec 4 11:39 am - With delivery courier.
I had to skip my classes and I waited at home for the package and
Dec 4 5:35 pm - Recipient refused delivery
How on earth can they say i refused a package for which I payed custom duty without even attempting a delivery? The package was about to be returned back to its origin and I had to spend hours waiting for the customer care representative to answer. They heard my complaint and assigned someone to look into my case.
Yesterday I got an automated call from Brampton saying I have to pick it up from Brampton coming all the way from Barrie. I called DHL again and they said it was automated and I agreed that I'd collect my package from another courier company situated in Barrie. I was told that the package would be reaching there today and when I went there, i came to know that the DHL delivery guy left back to brampton without leaving my package. The guy at the delivery company i went for pickup was kind enough to ask the DHL courier guy about my package. He said he'd attempt a delivery on Sunday to my address and if I'm not there, he'd drop it off at the pickup point. Although he didn't mention which 'Sunday'

I wasted my money paying for express courier expecting a quick delivery but I'm now worried abt the condition my package which is being juggled by the courier guys.

Good bye DHL!