Zero sense of urgency or awareness. This is the ki...

Zero sense of urgency or awareness. This is the kind of thing you can coach up, so someone at the top doesn t know how to instruct their people to greet people within less than 10 seconds, much less 10 minutes. I could ve probably served myself and the other people waiting at the bar in the time it took them to get to us. The food was great, but I almost didn t wait around long enough to learn that.