Purchased a Laars Mascot FT boiler a couple months...

Purchased a Laars Mascot FT boiler a couple months ago and every time I called customer service and engineering, they answered with a few rings and helped us big time...not to mention, there was a miscommunication about the rebate, and Laars worked with the Eco-Rebates Group, to make up the difference! We ended up paying $0 for the boiler...very professional and a local company as well. Your calls are not transferred to a third party, everyone is in NH. Not sure why there are negative reviews here (everyone is entitled to their opinion), but our experience so far has been outstanding. Would definitely recommend the product, support and value, thanks again!!